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Online Account Manager

How to Use Mobile Ticketing

  1. Go to on a Mobile Device
  2. Log in to Account Manager using your email address and password
  3. Select the upcoming events
  4. To View Your Tickets
    a. Click “View"
    b. A Mobile QR code will appear for each of your seats.

         i. iOS users can use “Add to Wallet” to store your tickets on your device and retrieve them easily on event day
    c. On the day of your event, scan your Mobile QR code(s) at the gate to enter NYCB LIVE.
  5. To Transfer Your Ticket(s) to a friend
    a. Click “Transfer”
    b. Select the seat(s) you wish to transfer and click“Continue”
    c. Select your recipient or choose “New Contact” from the dropdown menu.
    d. Click “Send”
         i. Your recipient will receive an email invitation with a link to accept their ticket(s).

Helpful Tips
• Don’t forget to charge your phone prior to arriving at the arena.
• Toggle your Wi-Fi on and off if you are having trouble loading the webpage.
• If you have forgotten your Long Island Account Manager password, click “Forgot Password” to have a reset link sent to your email address on file

More Questions? Check Out Our Mobile Ticketing Guide